FREQUENTLY ASKED QUESTIONS

Majority of RAYLA's jewelry is made of Zinc Alloy

We recommend you wipe the piece with soft cotton cloth after wearing it to rid of oil on the necklace which can cause it to tarnish faster. Zinc alloy reacts with oil and oxygen which will eventually tarnish. In case this happens, here are a few things you can do to bring your order back to the way it was:

1. If the tarnish isn't too pervasive take about 2 tablespoons of baking soda and adds drops of lemon juice. Take a soft toothbrush and scrub your jewelry with the paste gently. Let it sit in the paste for about 30 minutes and then rinse it with water and dry it thoroughly.

2. If the piece is still tarnished, place your jewelry in vinegar to soak for 30-60 minutes.Then, scrub it with a soft toothbrush, and rinse it with water. This cleaning method is more aggressive and may leave the jewelry signs - until the patina rebuilds.

We would love to be able to help as much as we could, and so, 20% of our proceeds will be donated to charity. We are also launching more eco friendly packaging for our items soon.